Returns & Refunds
Every print is made when you order it, so I can’t take change-of-mind returns. What I can promise is that if something’s wrong with your order, I’ll make it right.
If it arrives damaged: If your print shows up damaged or there’s a printing defect, send me a photo within 7 days and hang onto the packaging. I’ll print a new one and ship it back out to you, free.
Made to order, so all sales are final: Each print is made specifically for your order, so I can’t take returns or exchanges if you change your mind or pick the wrong size or finish. If you’re not sure which to get, just ask before you order. I’m glad to help you figure it out.
Something wrong with your order?: Message me through the contact page with your order number and a few photos of the problem (and the packaging). I’ll get a replacement going as fast as I can.
Changing or canceling: Need to change or cancel? Message me as soon as you can. I can usually catch it before the print goes into production, but once it’s being made I can’t change it.